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Q: Do we provide both videography and photography services?
A: Yes - Absolutely. We do provide both videography and photography
services. You can view our current pricing plans at the following links: (i)
Videography prices, (ii)
Photography Prices. When you book both videography and photography
services with us we offer a package discount. Any such discounts will be noted in our pricing
plans under the Combo package pricing.
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Q: Do we also do commitment ceremonies?
A: Yes! Regardless of the occasion, a commitment
ceremony or a wedding, we will provide you with the same
professional videography or photography services.
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Q: How many video cameras do we use?
A: We use a minimum of 2 digital video cameras for each
wedding.
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Q: What type of
photography do we provide and how do we charge?
A: We shoot entirely with high resolution digital
cameras. As a result, we do not count rolls of film or charge by the
number of photos. We simply charge by the hour.
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Q: Do
we use wireless microphones?
A: We use quality Ultra High Frequency (UHF) wireless
microphones (mics) on the groom and notary. Cheaper Very High Frequency (VHF) mics
are prone to interference and dropouts. Many times the groom’s audio
is not recorded adequately with the on-camera mic. A UHF wireless
mic helps ensure the groom’s vows are recorded to tape. The bride’s audio
is picked up from the groom’s lapel mic. It is, however,
important to remember that audio quality is dependent on several factors including wind, location of services and other audio influences that may be in the area
(e.g. aircraft, birds, traffic, etc.).
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Q:
What type of editing do we do?
A: We use a state-of-the-art real time high definition
turnkey non-linear editing workstation.
As a result, your final DVD will not just be your typical "home
movie" recorded on DVD. Instead, it will be professionally edited
with accompanying music, video greetings, introductions, your
ceremony and other highlights from your wedding or commitment
ceremony.
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Q:
When will I receive my final DVD?
A: Post editing can take 8 hours for a small wedding
and up to 40 hours for a full package wedding. Turn around time is
typically a minimum of 3-6 weeks depending on the complexity of the ceremony
and events. We do keep you posted
by e-mail on our progress. As a result, we will not bill you for
final payment until we have completed the final DVD.
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Q:
What format will the DVD be and will it be
compatible with my system?
A: Our DVDs are produced using a DVD-R format. DVD-Rs are generally 93% plus compatible with most major DVD players.
All our DVDs are tested before we ship them to you to ensure that
they play and that there are no problems with the chapter sequencing
or the DVD encoding process. We recommend, in all seriousness, that if you experience any problems watching our DVDs because of compatibility issues that you consider purchasing a new DVD player. New DVD players which are compatible with all formats can be purchased for about $40-$60. You'll be happy you did!
If you experience any DVD compatibility issues, your DVD should play
on your computer's DVD drive if it has one.
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Q:
Can we scan and include photos in the wedding video?
A: Yes, in fact if your package does not include a
photo montage, we encourage adding this option or upgrading to a corresponding
video package that includes this option to help tell your wedding story. We can
include a photo montage in your wedding or commitment ceremony DVD complete with music
that you have selected. Please visit our Videography Package Details - Terms of Service
for more details.
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Q: What is our booking and cancellation policy?
A: Please refer to our current booking and cancellation
terms at the following link:
www.weddingsofkeywest.com/terms.html.
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Q:
Can we get a sample DVD mailed to us?
A: Yes! If you are unable to view the
DVD samples that what we have
on our web site just let us know, we'll be happy to send you a sample(s) of our work. Just call or e-mail us with your request.
Please specify your mailing information and what type of event you
are interested in (wedding or
commitment ceremony) and any other
details that you think may be relevant.
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Q:
What payment forms do you take?
A: We accept checks, money orders or credit card (through
PayPal). Checks should be made out to Weddings of Key West or
Russeau Inc. PayPal charges will show up as Russeau Inc.
